The average delivery time is 7 to 13 days. Our products are shipped directly from our supplier to your home.

In 99% of cases, orders are delivered within the expected timeframe. Unfortunately, delays can sometimes occur during the shipping process.

https://colorby-me.com/apps/parcelpanel

If you have not received anything 3 days after the estimated delivery time, please contact us.

Shipping costs are fully covered by us.

Yes. You can return any order within 30 days without providing a reason.

If you are not satisfied with your order, you can exchange or return it within 30 days after receipt. The products must be returned in their original condition, with tags and original packaging. The product must show no signs of use. All returns must be shipped with a Track & Trace number. The sender is responsible for the shipment. Once the returned items have been received, we will refund the purchase amount to your account within 30 days.

On this page: https://colorby-me.com/apps/parcelpanel you can enter your email address and order number to track your package.